Effective January 01, 2008
National Default Servicing LLC is committed to protecting the privacy of its users. When you register
for National Default Servicing LLC's online services, the information you provide to us is used to provide
the services you have registered for, to deliver email notifications to you (or people you designate as
your recipients), and from time to time, to validate your identity. Our data collection policies with regard
to current and future services allow you to choose how much information you provide to us, and to control
how we use that information. Read below to find out more.
Our Commitment to You
National Default Servicing LLC is committed to making your National Default Servicing LLC experience satisfying
and safe. Our data collection policies allow you to choose how much information you provide to us, and what National
Default Servicing LLC does with the information you supply. National Default Servicing LLC will keep your
information within National Default Servicing LLC unless you consent to our supplying all or a portion of your
information to third parties as a part of one of the National Default Servicing LLC service offerings. However, if
you tell National Default Servicing LLC not to send you further emails, this instruction may be communicated to third
parties who send email on National Default Servicing LLC's behalf solely to allow us to comply with your instructions.
National Default Servicing LLC collects information online to allow you to use our services. Depending on the service
you are accessing, you could be asked at various times to provide information such as your name, email address, street
address, contact phone number or other information related to of the property you are seeking to buy or sell, and/or
what type of customer you are seeking to attract. On other occasions such as when we require payment for National
Default Servicing LLC services, we may request your credit card number to conclude the transaction. We request this
information to deliver on the services you are requesting, and to allow us to provide our strongest value to you - a
personalized online experience. Information collected online is often defined as being either anonymous or personally
1. Anonymous Information refers to information that cannot be tied back to a specific individual. For instance, we may know
know their names, where they live, or their date of birth. What we collect from visits such as this constitutes anonymous
information. Many of the individuals who access our services decline to use the personalization features that are available
to them, and therefore those individuals are anonymous to us and the only data we collect about them is anonymous information.
2. Personally Identifiable Information refers to information that tells us specifically who you are, such as your name,
email address or phone number. In many cases we need this information to provide the personalized or enhanced service that
you have requested. We hope that, like many of our customers, you will find it beneficial to provide Personally Identifiable
Information to National Default Servicing LLC so that we may provide valuable services to you. Registering with National
Default Servicing LLC will also cause a National Default Servicing LLC cookie to be issued; this cookie allows National
Default Servicing LLC to "recognize" you when you are on National Default Servicing LLC's site to allow us to personalize
our service for you.
Third Party Advertisers
We use third-party advertising companies to serve ads when you visit our Web site. These companies serve their ads from
information from you, or they may share anonymous information about your visit with third parties.
Third Party Cookies
In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie"
on your browser.
Links to Third Party Web Sites
As a service to our users we provide links to various unrelated third party web sites. We are neither responsible for the
content on nor for the information collection practices of such web sites, nor do we control the privacy policies of such
web sites. Their policies may be substantially different in this regard from National Default Servicing LLC. Accordingly,
we recommend that you review their privacy and information collection policies before providing any information to such third
What Personally Identifiable Information of yours is collected by National Default Servicing LLC
When you register for National Default Servicing LLC online services, the information you provide to us is used to provide
the service for which you have registered. Depending on the services you have chosen to use, some or all of your Personally
Identifiable Information may be used by National Default Servicing LLC to provide such services. Personally Identifiable
Information may also be provided to intermediaries and third parties who assist National Default Servicing LLC in providing
you with the service you request. For example, if you register to use our service and agree to its terms, some of your
information may be shown to real estate agents (e.g., characteristics of the home/property you wish to sell or buy), but not
all of your information if you are a seller (e.g., your email, since this service protects your anonymity). As another
example, when you request assistance in estimating the value of your home, we may provide some of your Personally
Identifiable Information and general information regarding your home to one of our partners who may in turn share your
information with a local real estate agent familiar with your market to assist you. Once you have been contacted by an agent,
we recommend that you contact them directly for information about their specific privacy policies. When registering for
National Default Servicing LLC services, you provide National Default Servicing LLC with your email address. We will use your
email address to deliver these National Default Servicing LLC services, such as notifying you of new agent proposals if you
registered for our find a service/property. We and our partners may also send you information about other services if you have
opted in to receiving such notifications.
What about cookies
A cookie is a small text file that is stored by your computer that contains information related to a web site. Each web site
you visit may store a cookie on your computer that contains information assigned by that web site. Each such cookie can only be
read by the web site that created the cookie. We use this cookie to keep track of your visit to National Default Servicing LLC
so that we can deliver our services to you. This cookie only contains randomly generated anonymous information. Examples of the
information we may collect and analyze using the cookie include the Internet protocol (IP) address used to connect your computer
to the Internet; your computer and connection information such as browser type and version, operating system, and platform; the
full Uniform Resource Locator (URL) clickstream to, through, and from our web site, including date and time; and products you
information, including page response times, download errors, length of visits to certain pages, page interaction information
(such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This cookie information is not
shared with or used by any third party.
If you are providing us Personally Identifiable Information, it will be used within National Default Servicing LLC's site to
deliver our services. Depending on the service and your preferences provided to National Default Servicing LLC when registering
for these services, your Personally Identifiable Information may also be provided to intermediaries and third parties who assist
however, National Default Servicing LLC will not share, rent or sell your information to third parties without your permission.
National Default Servicing LLC may be required by law enforcement or judicial authorities to provide Personally Identifiable
Information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will
provide this information upon receipt of the appropriate documentation.
EMAIL: What choices are available to you regarding collection, use, and distribution of the information
National Default Servicing LLC offers you the ability to control the email communications we make to you. It is our intention
to give you as much control over our relationship as possible. Registering for a National Default Servicing LLC service
requires that you consent to receive emails about that service from National Default Servicing LLC. However, National Default
Servicing LLC gives you the opportunity to unsubscribe to general email communication from us - clear directions for doing so
will appear in the email messages we send to you. At times, National Default Servicing LLC may enter into co branding
arrangements with other companies, and if so, an opt-in or opt out question may be present to allow email contact from these
company's as well. Their opt-in/out features are specific to each organization, but you should not receive email from these
organizations unless you have indicated that it is acceptable. Before consenting to receive email from third parties, you
As you can understand, National Default Servicing LLC can not make commitments on behalf of other companies. All email from
National Default Servicing LLC partners who gain your permission to send you commercial email, will include an opportunity to
opt out of future communications. National Default Servicing LLC reserves the right to send a one-time registration
confirmation email, and Service Alert messages to its customers to inform them of service changes or issues with the Terms of
What kind of security procedures are in place to protect against the loss, misuse, or alteration of information under the
National Default Servicing LLC operates secure data networks protected by industry standard firewall and password protection
systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals
have access to the information provided by our customers. Any particularly sensitive information, such as a customer's credit
card number collected for a commerce transaction, is encrypted prior to transmission. You the consumer are ultimately responsible
for the security of your National Default Servicing LLC Member Name and password. Please take care to store your National
Default Servicing LLC Member Name separately from your account password, or better yet, choose a password that you don't need
to write down at all.
How you can correct any inaccuracies in the information
National Default Servicing LLC believes strongly in providing you with the ability to access and edit the personal information
that you have provided to us. To update the information retained about you, please visit our My National Default Servicing LLC
Control Center area.
Standard corporate transfers of information
Information about the users of our web site, including personally identifiable information, may also be disclosed in connection
with certain standard business transaction such as any debt financing, acquisition or merger, sale of assets as well as in the
event of a bankruptcy, assignment for benefit of creditors or receivership in which personally identifiable information could be
sold or transferred to third parties as an asset.
Your Privacy Rights Regarding Third Party Sharing
To help service your requests, we may provide certain Personally Identifiable Information to third parties who may use this
information for their own purposes, including sending advertising to you. If you would prefer to opt out of this usage of
your Personally Identifiable Information, you may do so by updating your Personal Profile and opting out of such usage. To
access your Personal Profile, you must first log in to www.National Default Servicing LLC.com. However, we will still use
and provide to third parties your Personally Identifiable Information to fulfill your request.